Share relevant retail alerts
Help approved shop teams stay aware of incidents reported by neighbouring members without searching through unrelated group messages.
Schemelink / Shopwatch
Shopwatch software for retailers and retail safety schemes
Connect shop teams with the information they need.
Discuss your schemeView pricing guideA shared platform for your members
Bring retail incident reporting, member alerts and scheme updates together for independent shops, shopping centres and local retail partnerships.
Keep incident details together
Record incidents with supporting files so your coordinator can review what happened and follow up with the right people.
Support staff across shifts
Give authorised staff access from the app or desktop, with member access managed as people join, change roles or leave.
From first conversation to an active scheme
Tell us about your area
Discuss your member numbers, existing processes and the problems you want to address.
Agree your setup
Plan your portal, member roles and any additional communication requirements with us.
Bring members on board
Invite authorised users and establish how your scheme will handle alerts, records and ongoing access.
Questions before you get started
Starting with a small group of shops?
Tell us how many businesses and staff you want to connect. We can discuss a setup for your initial members and how to bring more retailers into the scheme.
How much does it cost?
The final setup depends on your scheme, user numbers and any additional services. Check the pricing guide, then contact us to discuss your requirements.
Can members use it on phones and computers?
Schemelink offers app and desktop access, so members can keep in touch on the move and coordinators can manage records at a computer.
Who controls access to scheme information?
Member roles and controlled access support your scheme's information-sharing arrangements. Agree who can access records, how long information is retained and who reviews membership as part of your local procedures.
Can we include radio communication?
Explore DigiTalk for internet-based push-to-talk and dispatch options. Speak to us about devices, coverage and your operating requirements.
Let's discuss your Shopwatch setup
Tell us your area, approximate member numbers and what you would like to improve. We can discuss the right starting point for your scheme.
Talk to Schemelink